Reservation Policy

RESERVATION & CANCELLATION POLICY

Please be sure to read our policy before booking. Payment of an administration fee will be taken as confirmation that you have read and will comply with our Reservation & Cancellation Policy and Important Information section.

For the following reservations:

Non-Holiday Season (04 January to 19 December) 

To secure a reservation:

  • When booking, we only require a $50 USD administration fee. From this time, this is non-refundable
  • When checking in, the remaining value of your entire booking is payable. From this time, this is non-refundable.

 

Holiday Season (20 December to 03 January)

Bookings during holiday season require a minimum three-night stay.

To secure a reservation:

  •  When booking, we only require a $50 USD administration fee. From this time, this is non-refundable.
  • 30 days prior to check-in, 50% of your entire booking value is payable. From this time, this is non-refundable.
  • (We will send a link via email to make the 50% deposit payment 33 days prior to check in)
  • When checking in, the remaining value of your entire booking is payable. From this time, this is non-refundable.

 

Groups (3 or more associated rooms)

To secure a reservation:

  • When booking, we only require a $50 USD administration fee per room. From this time, this is non-refundable.
  • 30 days prior to check-in, 50% of your entire booking value is payable. From this time, this is non-refundable.
  • (We will send a link via email to make the 50% deposit payment 33 days prior to check in)
  • When checking in, the remaining value of your entire booking value is payable. From this time, this is non-refundable.

 

   Important Information:

      At Yemaya we accept guests aged 8 years and above only. 

      Please be aware that Yemaya does not have wheelchair access or facilities and arrival to the island is via a small aircraft and a public or privately hired “Panga” boat.

     Please see our getting here section for more details.

 

           Pregnant women considering traveling to Yemaya

The decision to travel should be made in consultation with your healthcare provider. It is important to consider that the boat ride from Big Corn Island to Little Corn Island (Yemaya) might be bumpy or wet and sometimes up to an hour long. The basic medical facility on Little Corn Island might not be suitable to take care of pregnancy or other health related emergencies. If you decide to travel while pregnant, please make sure that you have comprehensive travel health insurance, review your policy and the coverage it provides.

  • Pets are not permitted in the hotel or restaurant.
  •  If your arrival is delayed, please contact us as soon as possible. If we do not hear from you we will only hold your room for the first night of your booking. If bad weather delays your arrival to Yemaya, we will, of course, try to reschedule your reservation as best we can depending on availability.
  •  If credit card payment is not an option for you, please contact us at reservations.yemaya@colibriboutiquehotels.com to discuss alternative payment options.
  •  No refunds for no shows, late arrivals or early check outs.
  •  Any changes to booking are subject to availability and room rate changes.

 

Liability and force majeure (out of our control)

Yemaya, the ownership, or staff, of course cannot be held responsible for events that are outside of our control such as, but not limited to:

  • Transport delays or cancellations from airlines or any type of transport.
  • Bad weather, storms and hurricanes or any type of natural disaster, diseases, epidemics or pandemics.
  • Government/political actions, events or situations or acts of war or terrorism.
  • Electrical outages (including WIFI service) due to weather, mechanical maintenance or construction difficulties, resulting in loss of enjoyment.
  • Personal health issues or personal situations in general which may affect travel plans.
  • Any loss, theft or damage of personal items at any stage of your trip.
  • Absence of travel documents, visas, passports, health certificates where required. We are not responsible for advertisement of travel and entry requirements.
  • Any accident causing injury during any stage of you trip. All hospital, transport and medical expenses are the guest’s responsibility.
  • Our policies are subject to change at our discretion based on circumstances outside of our control.

 

TRAVEL INSURANCE

We highly recommend that all of our guests secure quality Travel Insurance.

Not all policies are the same. You should check carefully what is and what is not covered before choosing your cover