RESERVATION POLICY

Little Corn Island truly is a genuine tropical island paradise off the beaten track, and exactly for that reason the booking and planning of its limited visitors is essential. When you reserve with us we make the commitment to hold your chosen room just for you for the dates you select, in return for your commitment to pay for the rooms that you reserve in accordance with our reservation policy. Please take the time to read this carefully BEFORE booking. By providing prepayment you are confirming that you have read, understood and will comply with our RESERVATION & CANCELLATION POLICY and IMPORTANT INFORMATION SECTION.

A 100% deposit is required to secure your reservation. Once the booking has been processed, you will receive a confirmation email of your booking. Please review the information carefully and contact us at reservations.yemaya@colibriboutiquehotels.com if you have any questions or require any changes. This email will also include important information about your trip and the island that ask you to please read.

If credit card payment is not an option for you, alternatively you can pay your hotel room via bank wire transfer. Please contact us at reservations.yemaya@colibriboutiquehotels.com at the time of booking if you would like to use this payment option.

At Yemaya Island Hideaway Hotel for any additional purchases made, we accept Nicaraguan Cordoba, US Dollars and Euros plus Visa, MasterCard and American Express.

CANCELLATION POLICY

 

By completing your reservation with payment, you are agreeing to our cancellation policy.

  • 15 days before arrival – FREE Cancellation.
  • Less than 15 days before arrival and No Shows – 100% of your entire room cost including taxes (your full deposit) is non-refundable.
  • After check in 100% of your entire room cost including taxes is non refundable.
  • As always, Travel Insurance is highly recommended
  • Deposits are non-refundable for reservations made for Holiday season Dec 20th and Jan 5th included
  • There are no refunds or credits issued for late arrivals or early checkouts for any reason.  
  • Special packages are non refundable

Please note: Bank fees will apply when processing refunds / Penalties apply per room cancelled.

 

Yemaya, Island Hideaway Hotel, the ownership, or staff, of course cannot be held responsible for events that are outside of our control such as but not limited to: 

  • Transport delays or cancellations from airlines, boats or pangas, ferries or any type of transport.
  • Bad weather, storms and hurricanes
  • Government/political actions, events or situations
  • Personal health issues or personal situations in general which may affect travel plans
  • Any loss, theft or damage of personal items at any stage of your trip
  • Any accident causing injury during any stage of you trip

As such we do not consider these factors valid reasons to invalidate or change our cancellation policies. We highly recommend that all of our guests secure quality travel insurance that will cover them for ANY event which may cause for a change of travel plans or for ANY unfortunate event.

IMPORTANT INFORMATION

HOTEL CHECK IN / CHECK OUT

Check-in time is 3pm and checkout time is 11am. We can store your luggage if you arrive/depart outside of these times and you are welcome to use the hotel facilities during this time.

SECURITY

Every room has an electronic safe. The resort is not responsible for loss of any belongings or valuables not stored in the safety box.

CHILDREN

Yemaya only accepts guests 8 years old and over.

PETS

Pets are not permitted in the resort or restaurant.

SMOKING

Yemaya is predominantly a smoke free property; there are designated smoking areas within the property in outdoor areas.

ACCESSIBILITY

Arrival to the island is via Air transport and a public or privately hired “Panga” boat. Yemaya does not have wheelchair access or facilities. Please see our getting here section.

PREGNANT WOMEN CONSIDERING TRAVELING TO YEMAYA

The decision to travel should be made in consultation with your healthcare provider. Discuss the purpose of travel, destination(s), length of the trip, planned activities, underlying medical and/or pregnancy related complications and available medical care in your destination. It is important to consider that the boat ride from Big Corn Island to Little Corn Island (Yemaya) might be bumpy or wet and sometimes even up to an hour long. The basic medical facility on Little Corn Island might not be suitable to take care of pregnancy or other health related emergencies. If you decide to travel while pregnant, please make sure that you have comprehensive travel health insurance, review your policy and the coverage it provides.

 

DELAYED ARRIVALS OR EARLY DEPARTURES, CHARGES AND PENALITIES

You must contact us as soon as possible if your arrival is delayed. If we do not hear from you we will only hold your room for the first night of your booking. Guests are still responsible for all costs including taxes for their reserved room for their complete stay dates.

TRAVEL INSURANCE

We highly recommend that all of our guests purchase a quality and comprehensive travel insurance policy prior to travel.

BAD WEATHER

If bad weather delays your arrival to Yemaya, we will, of course, try to reschedule your reservation as best we can depending on availability. If you have to reschedule your stay with us we will give you credit to use for a future booking for any unused nights lost due to bad weather. If you personally cannot travel in the next 12 months we will offer the option to transfer the credit to a friend or family member. Please note, that in these circumstances, we are unable to offer a refund.