Yemaya Little Corn Island | Reservation & Cancellation Policy

YEMAYA ISLAND HIDEAWAY AND SPA INFORMATION

Reservation Policy

 

A 50% deposit is required to secure your reservation. Once the booking has been processed, you will receive a confirmation email of your booking. Please review the information carefully and contact us at reservations.yemaya@colibriboutiquehotels.com if you have any questions or require any changes. This email will also include important information about your trip and the island that we recommend you read.

Alternatively you can pay your hotel room via bank wire transfer. Please contact us at the time of booking if you would like to use this payment option at reservations.yemaya@colibriboutiquehotels.com.

The remainder of your balance will be charged upon check in. We accept Nicaraguan Cordoba, US Dollars and Euros plus Visa, Master Card, American Express and Discover cards

  • Yemaya only accepts guests 8 years old and over.
  • Yemaya is predominantly a smoke free property; there are designated smoking areas within the property
  • Yemaya does not have wheelchair access or facilities.

Cancellation Policy

 

  • Cancellations made 31 days or more prior to arrival date, refund of the deposit minus a $100 USD cancellation fee.
  • Cancellations made between 30 and 16 days prior to arrival date, refund of the deposit minus a one-night penalty.
  • Cancellations made 15 days or less prior to arrival date, no refund of the deposit.
  • Deposits are non-refundable for reservations made for Holiday season, with stay dates included the following date range: Dec 22nd, 2018 and Jan 5th, 2019 included.

 

Kindly note that for our special promotions, included but not limited to “Pay 3 Stay 4, Pay 5 Stay 7, Viva Nicaragua” the following cancellation policy applies:

  • Cancellations received up to 48 hours after reservation is confirmed are subject to a refund of the deposit minus $100 USD of cancellation fee. Cancellations made after these 48 hours or later, no refund of the deposit will apply.
  • Deposits are non-refundable for reservations made for Holiday season, with stay dates included the following date range: Dec 22nd, 2018 and Jan 5th, 2019 included.

 

*Bank fees will apply when processing refunds / Penalties apply per room cancelled

 

We highly recommend you to purchase a travel insurance for your vacation.

 

There are no refunds or credits issued for early checkouts.

  1. We do not issue refunds or credits for flight cancellations, due to any circumstances. Please take out Travel Insurance to protect against flight cancellations.
  2. Any changes to your reservation must be received no less than 30 days prior to your original arrival date via email, and changes are subject to availability. If there is no availability, a credit will be issued. There are no refunds or credits issued for reservation changes within 30 days of the arrival date that reduce the number of nights stayed.
  3. Cancellations must be requested by email, we cannot cancel any reservation over the phone (you can reply to the confirmation email you received).
  4. There are no refunds or credits issued for early checkouts.
  5. There are no refunds or credits issued due to bad weather, tropical storms or hurricanes; including any inconvenience or complication caused by a hurricane’s direct hit, near miss, or significant threat of a hurricane strike. Hurricanes are unpredictable by nature. Please take out Travel Insurance to protect against these and other types of unforeseen events.
  6. The Hotel is not liable for any other costs, evacuation or inconveniences caused by a tropical storm or hurricane or other catastrophic event.
  7. All credits issued are valid for one year from the original cancellation date. A credit can only be used for hotel reservations (not hotel services).
  8. Please remember that deposits are non-refundable for reservations made for Holiday season, with stay dates included the following date range: Dec 22nd, 2018 and Jan 5th, 2019 included.

 

Liability

 

Yemaya Island Hideaway & Spa and its employees shall not liable for any damages caused mentally or physically as a result of, or in connection with:

  1. Any delays or cancellations. In the event of a traveler becoming ill during a vacation, or having to cut their vacation short, all hospital and medical expenses are the traveler’s responsibility.
  2. Monetary crises, social unrest, political or labor problems, economic changes, electrical outages due to weather, mechanical maintenance or construction difficulties, for any claims, losses, damages, costs, expenses, delays or loss of enjoyment, of any nature or kind whatsoever resulting from events beyond our or a supplier’s reasonable control, including but not limited to acts of Nature (hurricanes, mudslides, earthquakes), flight cancellations or changes, strikes, labor disputes, lockouts, threats or acts of terrorism, acts of war or declared war, hurricanes or weather conditions, diseases or epidemics/pandemics, novel or unexpected conditions and local laws.
  3. Absence of travel documents, visas, passports, health certificates where required. Yemaya Island Hideaway & Spa is not responsible for advisement of travel and entry requirements.
  4. Loss of items that are not secured in the hotel safe, or for losses incurred when rooms are not locked. Please take out travel insurance.
  5. Yemaya Island Hideaway & Spa shall not liable for any damages caused mentally or physically as a result of, or in connection with the change or cancellation on any of the services, activities, menus, schedules, special promotions advertised or promoted by any means.